Managed Hosting
3 plans to choose from.
Managed Start, billed every mo
99.9% uptime guarantee · free migration · support 24/7
A server we administer for you, so you never log into it.
More headroom, still with nothing for you to administer.
Production workloads, looked after around the clock.
A server we administer for you - operating system, patching, monitoring, backups and the call at three in the morning.
The word is used loosely in this industry, so here is the specific list of what becomes our job rather than yours.
Managed hosting is worth the premium when the site earns money and nobody on your team wants to be a systems administrator. If your business stops when the site stops, the cost of a managed plan is usually less than one afternoon of an outage.
It is not worth it if you have a competent developer who already does this, or if the site is a brochure that nobody would notice was down for an hour. In that case take an unmanaged VPS and keep the difference.
Managed does not mean locked down. You keep full root or administrator access and can install whatever you like. We ask only that you tell us about anything unusual, so that our monitoring does not page us about a change you made on purpose.
Operating system patching, 24/7 monitoring, daily off-server backups with test restores, web server and database tuning, firewall and hardening, and incident response at any hour. The server itself, its resources and its root access are still entirely yours.
Yes. Managed does not mean restricted - you keep full root or administrator rights. We only ask to be told about unusual changes so our monitoring does not raise an alarm about something you did deliberately.
It depends on what an outage costs you. If the site earns money and nobody on your team wants to be woken by it, a managed plan is usually cheaper than one bad afternoon. If you have a developer who already handles servers, an unmanaged VPS is better value.
Monitoring alerts us continuously and we respond at any hour. In most cases we have started work before a customer has noticed anything is wrong.
Usually yes, provided we can reach it and it runs an operating system we support. Tell us what and where it is and we will confirm before you commit to anything.